Privacy Policy
Effective Date: 2024-11-09
Data Collection and Usage
Data Safety Section Summary
To provide a secure and customized experience on MedTRX, we collect limited personal information as outlined below. This data is used solely for educational and account management purposes and is never shared with third-party platforms. All data handling practices comply with local and international data privacy laws, providing our users with control over their information.
Types of Data Collected
To deliver educational resources and a personalized user experience, MedTRX collects the following information:
Name: Used for account personalization and identification.
Username: Utilized for secure login access.
Telegram Username: Collected to facilitate support communication and provide educational updates.
Phone Number: Used for contact purposes, including support and essential notifications.
Email Address: Used to send account-related information, content updates, and support communications.
City, University, Department, Academic Stage (Year of Study): Used to provide customized content based on the user’s location and academic needs.
Purpose of Data Collection
We collect this information exclusively to:
Manage Accounts: Maintain secure and personalized account access.
Communicate with Users: Provide necessary educational updates and address support needs.
Customize Content: Tailor resources based on university, department, and academic year.
Provide Support and Troubleshooting: Address any issues related to account or app usage.
Permissions
MedTRX does not request or require access to any device permissions, such as contacts, media, or location, beyond basic app functionality.
Data Usage and Sharing
Internal Use Only: All data collected is used strictly within MedTRX for the purposes outlined in this policy.
No Data Sharing with Third Parties: We do not share or sell any personal information to third parties. All user data remains secure and within MedTRX’s control.
Data Security
We implement industry-standard security measures, including encryption and secure storage, to protect users' personal information and maintain data confidentiality.
Data Retention and Deletion
Data Retention Policy
MedTRX retains user data for the duration of the active account status. This data includes the user’s name, username, Telegram username, phone number, email, and educational background details. The data is used only for the purposes specified in this privacy policy.
User Control Over Data: Account Deletion
Users can delete their accounts at any time by navigating to the Profile section and selecting “Delete Account.” This action will:
Deactivate and Remove Data: Upon deletion, the account and data are deactivated and removed from active systems.
No Reactivation: Deleted accounts cannot be reactivated with the same username or email. To rejoin MedTRX, a new account must be created with unique credentials.
Post-Deletion Data Retention
Data will be retained in an archived, non-accessible state temporarily to fulfill legal obligations or resolve potential disputes before permanent deletion.
Legal Compliance Statement
MedTRX complies with all relevant data protection regulations and legal requirements. In the event that data needs to be retained post-deletion for legitimate reasons (e.g., fraud prevention, legal obligations), it will be securely stored and accessible only for these specific purposes.
User Rights
If users have questions or experience any issues regarding account deletion, data retention, or other privacy concerns, they can contact our privacy officer at privacy@medtrx.com for prompt assistance.
Developer Information
Developer Name: Murtadha Mahmood
Project Name: MedTRX
Address: 54001 Iraq. Al-Najaf.
Contact Email: support@med-trx.com
Phone Number: +9647811040934
Privacy Point of Contact
For any privacy-related questions, please contact:
Privacy Contact: Murtadha Mahmood
Email: privacy@med-trx.com
Phone Number: +9647811040934
Mailing Address: 54001 Iraq. Al-Najaf.